Small Talk Program Support Coordinator

Position: Small Talk Program Support Coordinator

Applications are accepted on an ongoing basis and are considered as positions become available.

Schedule:  5-15 hours per week, including some evening hours

Starting wage:  $16.64 per hour

Under the general direction of the Library Director and Youth Services Manager, and the daily direction of the Small Talk Program Coordinator, coordinate childcare and provide program support as part of the Small Talk in Story County Project.

Duties include the following:

  • Coordinate all aspects of childcare provision for the Small Talk project;
  • Recruit childcare volunteers;
  • Develop training materials for childcare volunteers;
  • Incorporate pertinent aspects of the Small Talk curriculum into training guidelines;
  • Train childcare volunteers;
  • Coach volunteers in the use of early childhood development practices;
  • Manage background checks for childcare volunteers;
  • Schedule childcare volunteers;
  • Manage paperwork and recordkeeping related to childcare;
  • Create a safe and stimulating environment for childcare provision;
  • Set up and take down childcare room for each class session;
  • Serve as a model for excellent care of children ages birth to nine;
  • Ensure adherence to LENA Start program requirements as they relate to interactions with children and their parents;
  • Ensure adherence to confidentiality requirements;
  • Assist with promotion of the program;
  • Assist with participant recruitment;
  • Conduct make up sessions with program participants;
  • Serve as a substitute Parent Educator;
  • Prepare reporting documents related to childcare for grants associated with the project;
  • Attend required training and continuing education sessions;
  • Attend Small Talk Team meetings as required;
  • Adhere to Library safety and security guidelines;
  • Work cooperatively with other workgroups and staff members;
  • Plan work according to established procedures;
  • Represent the Library and the Small Talk Project in the community;
  • Perform other duties as assigned.

Each employee is expected to continually strive to bring shared values to life through our Excellence Through People organizational culture. ETP values include: committing to continuous improvement, inspiring creativity and innovation, being customer driven, making data-driven decisions, championing employee involvement, striving for excellence, having fiscal stewardship, acting with honesty and integrity, exhibiting leadership, choosing a positive attitude, respecting one another, promoting safety and wellness, and cultivating teamwork. For leaders, this includes creating a work culture that brings these values to life. For all employees, this includes maintaining a Total City Perspective. The purpose of ETP is to deliver exceptional services to the public at the best price, and for employees to experience an enjoyable and stimulating work environment.


Education and Experience: Experience with childcare provision preferred; preference may be given to applicants with a Bachelor’s degree in Education, Child Development or related field or graduates of the Small Talk program.

Special Training: Completion of Iowa State University Internal Review Board Training within first month of employment. Completion of Small Talk Parent Educator Training within first six months of employment.

Knowledge, Skills and Abilities:

Knowledge of: early literacy skills and practices; office management; computer applications; standard office and library equipment.

Skill in: presentation; classroom management; customer service; written and oral communication; creative problem solving; critical thinking and decision-making.

Ability to: work independently and as part of a team; work with a sense of urgency, tact and sense of humor; work accurately with attention to detail; adapt to change; assess and prioritize multiple tasks; communicate effectively with other library staff, program participants, volunteers and customers; understand and follow verbal and written instructions; successfully operate a computer and software to perform office management tasks; use email and web browsers; handle challenging situations and people; demonstrate professionalism and positive attitude; be trained in various technological hardware and software applications; tolerate ambiguity.


Physical and Environmental Characteristics:

Vision Requirements: Minimum standard for use with those whose work deals largely with preparing and analyzing data and figures, accounting, transcription, computer terminal, extensive reading, visual inspection involving small defects or parts, use of measurement devices or assembly of parts at distance close to the eyes.

Physical Requirements: Standing, sitting, walking, crawling, kneeling, lifting 20 pounds, carrying 20 pounds, pushing, pulling, gripping,

Environmental Conditions: The worker is exposed to significant lifting and transportation of materials needed for programming and delivery of program materials (such as tables, chairs and boxes of supplies). The worker may be exposed to adverse environmental conditions while traveling to and from Library to outreach site. The worker is required to provide own transportation for programming and delivery of program materials.

This position works with the public and is expected to attend to hygiene and health emergencies.

Selection Process:

The selection process consists of an evaluation of education and experience, an interview, and completion of a criminal background check, which includes a sex offender registry check. All candidates will be notified by email of their application status.

E-Verify Process:

The City of Ames participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each applicant's Form I-9 to confirm work authorization. All candidates who are offered a position with the City of Ames must complete Section 1 of Form I-9 along with the required proof of their right to work in the United States and proof of their identity prior to starting employment. Please be prepared to provide required documents as soon as possible after the job offer has been made. For additional information regarding acceptable documents for this purpose, please contact Human Resources at 515-239-5199 or go to the US Citizenship and Immigration Services web page at:

NOTE: Persons with disabilities must submit requests for ADA accommodations to the Human Resources Department prior to the application deadline.

The City of Ames is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, age, religion, sex, sexual orientation, gender identity, genetic information, ancestry, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Human Resources Department at 515-239-5199.


The following must be submitted to janderson@amespubliclibrary in order to be considered for this position. Position will remain open until filled:

  • A cover letter,
  • three professional references,
  • and a completed application form (link below).

The City of Ames/Ames Public Library is an Equal Opportunity Employer.